Services

Healthcare Operations Meets Technology

Four integrated service lines designed around real healthcare workflows — from the front desk to the revenue cycle, clinical documentation and the technology behind it all.

A. Front Office Services

Keep patients scheduled, informed and engaged.

Support for the workflows that shape a patient's first and ongoing experience with your organization.

Appointment Scheduling

Support appointment scheduling, coordination, confirmations and rescheduling workflows.

Patient Recall / Reminders

Help practices maintain consistent patient recall and reminder workflows.

Patient Engagement

Patient outreach, follow-ups, communication and engagement workflows.

Insurance Verification

Verification of patient insurance information and coverage.

Benefit Verification

Review of applicable benefits and coverage information.

Referral Coordination

Coordinate referrals and supporting administrative workflows.

Patient Collection / Recovery

Support patient balance communication and collection workflows.

B. Back Office Services

Support faster, more consistent revenue-cycle performance.

From authorization through collections, we support the workflows that keep revenue moving.

Prior Authorization

Support authorization workflows, documentation collection, submission and follow-up.

Medical / Dental Coding & Charges Capture

Medical/Dental coding support based on client-defined workflows and requirements.

Claim Submission

Prepare and submit claims according to established workflows.

Payment Posting & Reconciliation

Support accurate posting and reconciliation of payments.

Denial Management

Identify, track and work denial workflows to support revenue recovery.

Accounts Receivable

Monitor outstanding balances and support AR follow-up.

Improve Your Revenue Cycle

Talk to MeDenX about strengthening your claim, denial and AR workflows.

C. Clinical & Provider Support

Support providers with credentialing and documentation workflows.

MeDenX provides administrative and operational support to clinical teams — MeDenX does not provide medical treatment.

Credentialing

Provider credentialing and related administrative support.

Medical Scribing

Documentation support for healthcare providers.

Clinical Documentation

Support documentation workflows and organization.

Chronic Care Management

Administrative and operational support for CCM programs.

Transitional Care Management

Support TCM workflows and patient coordination.

D. Healthcare Technology & IT

Healthcare Operations Meets Technology

What sets MeDenX apart from an ordinary healthcare BPO: we support both the operational workflow and the technology behind it.

Data Migration

Migration and organization of healthcare-related data between systems.

IT Infrastructure Management

Infrastructure, networks, systems, security and technology support.

Website Management

Healthcare website maintenance, updates, content and technical management.

Software Development

Custom software and healthcare technology development.

Not sure where to start?

Tell us about your organization and we'll help identify which services fit best.