Healthcare Operations Meets Technology
Four integrated service lines designed around real healthcare workflows — from the front desk to the revenue cycle, clinical documentation and the technology behind it all.
Keep patients scheduled, informed and engaged.
Support for the workflows that shape a patient's first and ongoing experience with your organization.
Appointment Scheduling
Support appointment scheduling, coordination, confirmations and rescheduling workflows.
Patient Recall / Reminders
Help practices maintain consistent patient recall and reminder workflows.
Patient Engagement
Patient outreach, follow-ups, communication and engagement workflows.
Insurance Verification
Verification of patient insurance information and coverage.
Benefit Verification
Review of applicable benefits and coverage information.
Referral Coordination
Coordinate referrals and supporting administrative workflows.
Patient Collection / Recovery
Support patient balance communication and collection workflows.
Support faster, more consistent revenue-cycle performance.
From authorization through collections, we support the workflows that keep revenue moving.
Prior Authorization
Support authorization workflows, documentation collection, submission and follow-up.
Medical / Dental Coding & Charges Capture
Medical/Dental coding support based on client-defined workflows and requirements.
Claim Submission
Prepare and submit claims according to established workflows.
Payment Posting & Reconciliation
Support accurate posting and reconciliation of payments.
Denial Management
Identify, track and work denial workflows to support revenue recovery.
Accounts Receivable
Monitor outstanding balances and support AR follow-up.
Support providers with credentialing and documentation workflows.
MeDenX provides administrative and operational support to clinical teams — MeDenX does not provide medical treatment.
Credentialing
Provider credentialing and related administrative support.
Medical Scribing
Documentation support for healthcare providers.
Clinical Documentation
Support documentation workflows and organization.
Chronic Care Management
Administrative and operational support for CCM programs.
Transitional Care Management
Support TCM workflows and patient coordination.
Healthcare Operations Meets Technology
What sets MeDenX apart from an ordinary healthcare BPO: we support both the operational workflow and the technology behind it.
Data Migration
Migration and organization of healthcare-related data between systems.
IT Infrastructure Management
Infrastructure, networks, systems, security and technology support.
Website Management
Healthcare website maintenance, updates, content and technical management.
Software Development
Custom software and healthcare technology development.